Pregnancy Call Center

Pregnancy Call Center at UAMS

Continuing our tradition of serving the needs of the citizens of Arkansas, our Pregnancy Call Center is operated 24 hours a day, seven days a week to serve as a statewide resource for high-risk obstetrical (OB) patients and providers outside of the UAMS system.

Staffed by registered nurses, our call center can case manage and triage obstetrical services for high-risk obstetrical patients. Each patient is assessed by phone using the patient’s description of symptoms and clinical algorithms based on software tailored specially designed for the call center. A Spanish interpreter is also available to aid callers on most evenings and weekends.

If a patient requires immediate medical treatment, the call center nurse triages for emergency transport or facilitates transport to a high-risk OB facility for expert care.

Call center services include:

  • Telephone triage and guidance
  • Physician referral
  • Appointment scheduling assistance
  • Patient and health care professional education
  • Patient follow-up after hospital discharge

Our Pregnancy Call Center is a unique service for patients in need of education, information and guidance for prenatal care. If you need our services, please call 1-866-273-3835.