Pregnancy Call Center
Continuing our tradition of serving the needs of the citizens of Arkansas, our Pregnancy Call Center is operated 24 hours a day, seven days a week to serve as a statewide resource for high-risk obstetrical (OB) patients and providers outside of the UAMS system.
Staffed by registered nurses, our call center can case manage and triage obstetrical services for high-risk obstetrical patients. Each patient is assessed by phone using the patient’s description of symptoms and clinical algorithms based on software tailored specially designed for the call center. A Spanish interpreter is also available to aid callers on most evenings and weekends.
If a patient requires immediate medical treatment, the call center nurse triages for emergency transport or facilitates transport to a high-risk OB facility for expert care.
Call center services include:
- Telephone triage and guidance
- Physician referral
- Appointment scheduling assistance
- Patient and health care professional education
- Patient follow-up after hospital discharge
Our Pregnancy Call Center is a unique service for patients in need of education, information and guidance for prenatal care. If you need our services, please call 1-866-273-3835.