Lauren Hoyle Rhodes, Patient Services Associate – F7 – Stem Cell Transplant/MIRT
Please join the Center for Nursing Excellence in congratulating Lauren Hoyle Rhodes for being selected as the October BEE Award winner!
Lauren is a Patient Services Associate on F7 – Stem Cell Transplant/MIRT and was nominated by a patient. The following is the story of how Lauren impacted their life in a way that they will never forget.
“I just wanted a send you a note about, Lauren Hoyle, one of the PSA’s that work this floor. PSA employees get little praise for the important work they do on the floor every day and Lauren was a HUGE help to me yesterday.
I have been having stomach problems for much of the time I have been here due to my Chemo treatment. Yesterday afternoon it culminated into quite a messy situation. Lauren came to my aid and in a very professional, nonjudgmental, and cheerful manner that many people wouldn’t be able to accomplish. She went above the call of duty in every way and I feel strongly she should be recognized by management for doing that.
I know that RN’s are recognized with the DAISY award. I am not sure if that is the same for other employees, but Lauren should certainly be singled out for doing an excellent job for and with me.”
NOTE: Lauren’s ACSM added, Mr. Haynes commented to her that he had been admitted to four different hospitals and has never been treated with such compassion in such an embarrassing situation than what Lauren provided. He said his son is a nurse and Lauren provided better care for him than his own son has. Mr. Haynes stated we are lucky to have Lauren on our staff.
Way to go Lauren Hoyle Rhodes.
Please congratulate Lauren for Being Exceptional Every day at UAMS!