UAMS Outpatient Pharmacy

The UAMS Outpatient Pharmacy is your immediate one-stop source to have your prescription medications filled quickly and easily. We’ve made it simple for you to pick up your medications after leaving your doctor’s office, avoiding another stop on the way home.

Filling Your Prescription

You can drop off new prescriptions in person, or your physician can send new prescriptions electronically, call them in to the pharmacy, or fax them to us at the number listed above.

To request a refill, you can use MyChart or call the pharmacy and use the interactive voice response system to leave a refill request. If there are no refills left, we will automatically contact your provider for a new prescription. If desired, the pharmacy will automatically call or text you when your prescriptions for maintenance medications are due for refills.

On-Campus Delivery for UAMS Employees

The pharmacy delivers prescriptions on the UAMS campus for employees. Employees have the added option of using payroll deduction to pay for their prescriptions. Employees are able to order a refill online, charge it via payroll deduction and have it delivered — all without leaving the office.  Just ask about this service during your next visit to the pharmacy.

Competitive Prescription Prices

The UAMS Outpatient Pharmacy offers very competitive pricing and accepts all major prescription cards. The pharmacy has made it possible for UAMS employees and patients to purchase a 30-day supply of many generic prescription medications for only $4.

• View the list of $4 medications

The list of medications includes many antibiotics and medications for allergies, colds, cholesterol, diabetes, heart disease, and high blood pressure. The list of drugs is subject to change, so please contact our pharmacy if you need additional information. You do not need to sign up to participate in this program.

Specialty Pharmacy Services

We are here to help you get the very best results from your high-cost or complicated medicines, known as specialty medications. Your doctor and your pharmacy specialist will work together to take care of you during your treatment.

As a patient, you can expect:

• Help with insurance issues and financial assistance
• 24/7 access to a pharmacist 365 days a year
• Individualized care focusing on your needs and expectations
• Medication education (both oral and written) that you can understand and a personal resource available to discuss any question
• Regular follow up by a pharmacy specialist to be sure you are getting the most from your treatment
• Monthly refill reminders to be sure you have your medicine when you need it
• Free shipping to your address of choice by our in-house coordinators

Please call us at our specialty pharmacy number above or email specialtypharmacyservices@uams.edu with any questions you may have.

• Specialty Pharmacy Welcome Packet
• Enrollment Form
• Patient Survey
• Specialty Pharmacy Services Patient Rights and Responsibilities

Specialty Pharmacy Team

Our clinical pharmacists work in the clinic with your doctor and serve as a resource for physicians as well as for patients. They have expert knowledge about specialty medications and are available 24/7 at UAMS to answer questions.

The specialty pharmacy coordinators work to ensure that our patients have their medications when they need them by processing prior authorizations and helping to make specialty medications more affordable with manufacturer or grant assistance. With monthly reminder calls, coordinators set up shipments or have refills ready for pick up in the UAMS Outpatient Pharmacy when requested.

Specialty Medications

The term “specialty medication” can be defined many ways. Specialty medications usually are very expensive or require close monitoring. Because of their cost, insurers require additional steps to be taken in order to provide the medication. These steps may include:

1. Prior authorizations: This means that you doctor must tell the insurance company why he/she is using the medication.
2. Step therapy: This means that you have tried other drugs for you condition and they have not worked or no longer work for you.
3. On label use: This means that the drug is being used for a condition approved by the FDA.
4. High co-pays: This means that your insurance company makes you pay a large part of the cost of the drug. Our service will work on your behalf to reduce this cost.

It is important to us that you are able to access the medications your doctor prescribes for you. We will do everything we can to make this happen.

We have access to many specialty medications, and we will do our best to provide you with the medicine you need. Sometimes the makers of specialty medications limit which pharmacies can carry their drugs. This is called limited distribution. Your insurance may also require you to use a certain specialty pharmacy. If we are unable to fill your specialty medication prescription, we will work with your specialty pharmacy to be sure you receive the care you need. Our specialists and coordinators will work on your behalf with the insurance company and assistance programs even if we do not fill the medication at our pharmacy. All UAMS patients are our patients and we are here for you. Do not hesitate to call if we can be of service.

Free 15-minute parking in front of the UAMS Outpatient Center.