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COVID-19

What to Expect at your Clinic Appointment

Last modified: March 14, 2022
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Before Coming to a UAMS Health Location

If you have any symptoms of COVID-19, think you may have been exposed to someone with COVID-19, or have tested positive for COVID-19, call the UAMS Health appointment center at (501) 686-8000 to reschedule your appointment. You may also ask if your appointment can be done by phone or video.

Patients who have had a COVID-19 infection may have in-person appointments at a UAMS Health location 10 days after infection or a positive COVID-19 test, as long as your symptoms are improving. Please call the clinic where your appointment is scheduled if you have any questions about coming for an in-person visit. You may be able to have an appointment by phone or video while you are waiting for clearance for an in-person visit.

What to Expect at Your Appointment

UAMS Health has safety measures in place to protect our patients and employees. Everyone who comes to a UAMS Health location is required to wear a mask. Please wear a clean mask to your clinic visit, and do not remove it until asked to do so by a UAMS Health employee.

Outpatient Visitor Guidelines

Masks are required at UAMS Health locations. Everyone must wear a mask that covers their nose and mouth and fits tight against the face. Bandanas, neck gaiters and vented masks are not allowed.

One adult may come to your appointment with you. You may also include a friend or family member in your appointment by phone or video chat.

Children ages 18 and younger are not allowed at UAMS Health locations unless they are the patient.

Visitors who have new respiratory symptoms such as fever, cough, runny nose, loss of taste or smell or who have tested positive for COVID-19 in the past 10 days are not allowed at UAMS Health.

If you need a wheelchair from your car to your appointment, transport staff may be available at the UAMS Little Rock campus. Contact your clinic for more information.

Guidelines for the UAMS Health Women’s Center

Patients at the UAMS Health Women’s Center may bring one visitor with them to their appointment. In addition, babies ages 6 months old or younger who are carried or in a covered car seat may come to the appointment and not count as a visitor. Children ages 6 months or older count as the one visitor. If this causes a problem for your visit, call the clinic to learn about other options such as including others in your visit by phone or video.

Children ages 2 and under are not required to wear a mask, but they must be in a carrier or stroller at all times. Children ages 2 and up must wear a mask at all times inside the UAMS Health Women’s Center.

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Some of these documents have been developed based on current needs and experiences. UAMS is an entity of the state which may have different requirements under federal and state law than your hospital, doctors, and other providers. This information is provided as a public service in response to continuing questions from various community providers. All information is subject to change as our response to this pandemic challenge continues. Consult your practice or facility leadership before adopting any practices or protocols provided here.

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