What to Expect at your Clinic Appointment

Last modified: December 20, 2021
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Before Coming to UAMS

If you have any symptoms of COVID-19, think you may have been exposed to someone with COVID-19, or have tested positive for COVID-19, call the UAMS appointment center at (501) 686-8000 to reschedule your appointment. You may also ask if your appointment can be done by phone or video.

Patients who have had a COVID-19 infection may have in-person appointments at UAMS 21 days after infection or a positive COVID test, as long as your symptoms are improving. Please call the clinic where your appointment is scheduled if you have any questions about coming for an in-person visit. You may be able to have an appointment by phone or video while you are waiting for clearance for an in-person visit.

What to Expect at Your Appointment

UAMS has safety measures in place to protect our patients and employees. Everyone who comes to UAMS is required to wear a mask and pass a health screening before entering the building. Everyone will also have their temperature taken. Please wear a clean mask to your clinic visit, and do not remove it until asked to do so by a UAMS employee.

Outpatient Visitor Guidelines

Masks are required at UAMS. Everyone must wear a mask that covers their nose and mouth and fits tight against the face. Bandanas, neck gaiters and vented masks are not allowed.

Beginning March 3, 2021, one adult may come to your appointment with you. You may also include a friend or family member in your appointment by phone or video chat.

Children under 18 are not allowed at UAMS unless they are the patient.

Visitors required or recommended to quarantine by the Arkansas Department of Health due to illness, potential exposure, travel or other reasons are not allowed at UAMS unless cleared by ADH.

If you need a wheelchair from your car to your appointment, transport staff may be available at the main UAMS campus. Contact your clinic for more information.

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Some of these documents have been developed based on current needs and experiences. UAMS is an entity of the state which may have different requirements under federal and state law than your hospital, doctors, and other providers. This information is provided as a public service in response to continuing questions from various community providers. All information is subject to change as our response to this pandemic challenge continues. Consult your practice or facility leadership before adopting any practices or protocols provided here.