What to Expect at your Clinic Appointment

Last modified: June 19, 2020
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We are looking forward to seeing you for your upcoming appointment at UAMS. If you have any symptoms of COVID-19, think you may have been exposed to someone with COVID-19, or have tested positive for COVID-19, please call the UAMS appointment center at 501-686-8000 to reschedule your appointment or ask if your appointment can be done by phone or video. Click here for more information about symptoms to look for.

For the protection of our patients and staff during the COVID-19 pandemic, all patients must wear a mask at in-person appointments. Please wear a clean mask when you come to your appointment. If you do not already have a mask, you can make one by folding a large square of t-shirt material or a bandana and use rubber bands or hair bands to go over your ears.

Remember, you must come to your appointment by yourself. If the patient is under 18, one adult may go to the appointment with them. If the patient has a severe mental handicap that prevents them from conducting the appointment alone, please call the clinic before the appointment to get approval for one adult to go to the appointment with them. Children are not allowed at UAMS unless they are the patient. UAMS staff can help get patients from their car to their appointment. You may include a friend or family member in your appointment by phone or video chat.

Everyone who comes in to UAMS must pass a health screening before entering the building. This includes answering questions about your recent travel, possible exposure to COVID-19 and how you feel. You will also have your temperature taken. Everyone is required to wear a mask at all times.

Thank you for your cooperation.

Click here to learn more about steps UAMS is taking to protect our patients and employees.

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Some of these documents have been developed based on current needs and experiences. UAMS is an entity of the state which may have different requirements under federal and state law than your hospital, doctors, and other providers. This information is provided as a public service in response to continuing questions from various community providers. All information is subject to change as our response to this pandemic challenge continues. Consult your practice or facility leadership before adopting any practices or protocols provided here.