Family Medical Center in Helena
Address
1393 Highway 242 South
Helena, AR 72342
Contact Information
- General Information and Appointments
- 870-572-6507
- Fax Number
- 870-572-6642
Hours
- Sunday
- Closed
- Monday
- 8 a.m. – 5 p.m.
- Tuesday
- 8 a.m. – 5 p.m.
- Wednesday
- 8 a.m. – 5 p.m.
- Thursday
- 8 a.m. – 5 p.m.
- Friday
- 8 a.m. – 5 p.m.
- Saturday
- Closed
After Hours
If you or a family member need assistance outside of our regular office hours, please call 870 972-0063 to speak with an on-call provider. If this is an emergency, please call 911 or go to the nearest emergency room
When you or a family member gets sick after our clinic is closed, if you call us the next morning, we will do our best to give you a same day or next day appointment. Walk-ins are also welcome, and we will work you in as quickly as we can. If this is an emergency, please call 911 or go to the closest emergency room.
Respiratory Viruses
If you have been exposed to someone with a respiratory virus or have symptoms such as a cough, fever, sneezing, or runny nose, please call the clinic where your appointment is scheduled. They will let you know if you should come to the clinic for your scheduled appointment or change to a phone or video visit. You may also reschedule for a time when you are feeling better.
If you are seeing a UAMS Health provider to treat a respiratory virus or other contagious condition, please ask for a mask when you check in for your appointment. This is important and will help keep other patients and staff healthy and safe.
About the Family Medical Center in Helena
The UAMS Health Family Medical Center in Helena provides many services for all ages. We treat acute and chronic conditions, including asthma, diabetes, hypertension and arthritis. Our providers are educated on the latest treatments available and will provide personalized care to you and your family members.
We are able to perform minor surgical procedures on-site and provide adult and pediatric immunizations. Our clinic uses a local diagnostic lab and other support services.
Counties covered:
- Phillips County
- Lee County
- Monroe County
- St. Francis County
- Crittenden County
- Chicot County
- Desha County
Patients from Mississippi are welcome!
HealthySteps
HealthySteps is a pediatric primary care program that promotes nurturing parenting and healthy development for babies and toddlers by integrating early childhood development specialists into the pediatric primary care team. Through this program, we support families during well-child visits, address concerns from parents, and offer parenting support, referrals, and resource connections.
Call our clinic today to learn more about our HealthySteps program.
COVID-19 Vaccinations
The UAMS Family Medical Center in Helena now offers COVID-19 vaccinations to all eligible residents. For more information regarding vaccine availability and who can get vaccinated, click here.
Affiliation
The UAMS Health Family Medical Center in Helena is affiliated with Helena Regional Medical Center and with the UAMS Medical Center.
Prescription Information
If you need a prescription refilled, please call your pharmacy, and allow us 48 hours to process. If we need to see you before we can refill a prescription, we will call you. Prescriptions for new medicines, medicines prescribed by another doctor, controlled substances, or antibiotics will only be given during a scheduled appointment.
Appointment Information
Opioid Policy
We do not prescribe pain medicines to anyone on a first visit to our clinic.
If you feel you need a narcotic, we will provide information on our opioid treatment program. If you agree to participate, you will be asked to sign an Opioid Treatment Agreement and we will do all we can to help you. We will ask for a urine sample on your first visit and on future visits, as needed. Our staff will monitor the Arkansas Prescription Monitoring Programs (ArPAP). To be accepted and remain in the Opioid Treatment Program, your doctor will review your past medical records, the ArPMP report, and results of your urine drug screens. You will be required to attend routine office visits and participate in the treatment plan in order to continue in the program.
We do not prescribe high-risk medicines, such as Benzodiazepines, muscle relaxers or hypnotics when we prescribe opioids.
If you have any questions, please call our clinic at 870-572-6507. We look forward to taking care of you, your family, and all your healthcare needs.
What to Bring to Your Appointment
Please fill out and bring all new patient forms with you to the clinic for your first visit. We will also need a copy of your driver’s license (or another photo ID) and a copy of your insurance cards.
For your first appointment, please check in 15 minutes before your appointment time. We will need to make sure we have your correct contact information, date of birth, address, a working phone number, and email, if you have one. We will need to verify your insurance. All co-payments and deductibles are due when you check in for your appointment.
Your first visit will be your longest visit, as we will need to enter your information into our Electronic Medical Record. This visit will include a physical exam and we will go over your medical history. Please bring with you all medicines that you take (in their original bottles), including prescriptions, over the counter, vitamins, and herbal supplements.
Telemedicine Information
In an effort to keep our patients and health care workers safe, we are offering virtual visits and phone visits.
This service is available to both new and existing patients. Patients should call 870-572-6507 to schedule a telemedicine appointment.
Hours
- Sunday
- Closed
- Monday
- 8 a.m. – 4:30 p.m.
- Tuesday
- 8 a.m. – 4:30 p.m.
- Wednesday
- 8 a.m. – 4:30 p.m.
- Thursday
- 8 a.m. – 4:30 p.m.
- Friday
- 8 a.m. – 4:30 p.m.
- Saturday
- Closed
Providers at the Family Medical Center in Helena
Filter the Providers
Conditions Diagnosed or Treated at the Family Medical Center in Helena
UAMS Health providers care for a broad range of conditions, some of which may not be listed below.
Medical Treatments and Procedures Performed or Prescribed at the Family Medical Center in Helena
UAMS Health providers perform and prescribe a broad range of treatments and procedures, some of which may not be listed below.
Areas of Expertise Represented at the Family Medical Center in Helena
Primary Care
Seeing a primary care provider is a great way to get healthy and stay that way. Let a UAMS Health provider get you to a better state of health.
Additional Clinics Within the Family Medical Center in Helena
Transplant Clinic in Helena
1393 Highway 242 South
Helena, AR 72342
- Appointment Phone Number
- 501-686-6644
New and Returning Patients