Monica J. Ferrero, M.D. Family Medicine Physician
Primary Appointment Location
Family Medical Center in Little Rock
521 Jack Stephens Drive
First floor
Little Rock, AR 72205
- Appointment Phone Number
- 501-686-6560
New and Returning Patients
Overview
- Areas of Expertise
- Primary Care
- HouseCall Program
- Accepting New Patients
- Yes
- Patient Types
- Adults
- Children and Adolescents
- Languages
- English, Spanish
Make an Appointment With Dr. Ferrero
New patients can make an appointment by contacting the clinic directly.
Existing patients also have the option of requesting an appointment online through UAMS Health MyChart.
Dr. Ferrero's Academic Background
Faculty Appointments
- Department of Family and Preventive Medicine
- Assistant Professor
Dr. Ferrero's Areas of Expertise
Primary Care
Seeing a primary care provider is a great way to get healthy and stay that way. Let a UAMS Health provider get you to a better state of health.
HouseCall Program (Part of Senior Health)
The HouseCall Program serves the geriatric population within a 30-mile radius of UAMS. These individuals include ambulatory persons, outpatients who need 24- to …
Locations Where Dr. Ferrero Practices
Family Medical Center in Little Rock , Primary Location
521 Jack Stephens Drive
First floor
Little Rock, AR 72205
- Appointment Phone Number
- 501-686-6560
New and Returning Patients
Patient Ratings & Reviews
Average Ratings
- Would Recommend
-
4.2 out of 5
- Listened Carefully
-
4.6 out of 5
- Knew Medical History
-
4.3 out of 5
- Gave Enough Information
-
4.5 out of 5
- Trust Provider
-
4.6 out of 5
Overall: 4.4 out of 5
(240 Ratings, 35 Comments)
Individual Reviews
Comment
Good service and speedy.
Date
Jul 31, 2024Comment
Dr Ferrero has kindness and a compassionate bedside manner. She is an acute listener and she engaged my adult son (who has cerebral palsy) in the discussion with dignity and respect.
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May 09, 2024Comment
Thank you Dr. Ferrero for your amazing care!
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May 08, 2024Comment
I didn't get to see my doctor because I sit in the room waiting on her for a hour so I got up and left and rescheduled another appointment no one should have to wait a hour to see a doctor
Date
Apr 03, 2024Comment
My Doctor lison to what I had to say and she put me on a diet to help me eat right.
Date
Mar 28, 2024Comment
The provider was very helpful and I got what I needed done and got everything situated and more. So, very good job.
Date
Mar 27, 2024More Recent Reviews
Comment
Dr Ferrero has kindness and a compassionate bedside manner. She is an acute listener and she engaged my adult son (who has cerebral palsy) in the discussion with dignity and respect.
Date
May 09, 2024Comment
Thank you Dr. Ferrero for your amazing care!
Date
May 08, 2024Comment
I didn't get to see my doctor because I sit in the room waiting on her for a hour so I got up and left and rescheduled another appointment no one should have to wait a hour to see a doctor
Date
Apr 03, 2024Comment
My Doctor lison to what I had to say and she put me on a diet to help me eat right.
Date
Mar 28, 2024Comment
The provider was very helpful and I got what I needed done and got everything situated and more. So, very good job.
Date
Mar 27, 2024Comment
Very kind, made my experience enjoyable.
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Mar 25, 2024Comment
It's algood
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Mar 22, 2024Comment
I just thank you for your attention and care.
Date
Mar 11, 2024Comment
Satisfied
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Mar 04, 2024Comment
That I am in the hands of a professional. Thanks.
Date
Feb 21, 2024Comment
Excellent care and treatment!
Date
Feb 12, 2024Comment
I had blood drawn and my arm is still bruised. This is first time ive been bruised like this with à blood draw.
Date
Jan 11, 2024Comment
My visit with my doctor was pleasant and her nurse was good. But after I had to return for my second dose of my shingles shot was terrible. The nurse that talked to me was rude and should be filed with a HIPPA violation. She didn't call me to the side or ask me to come to the back to talk to me. I was following my doctor's order. She was talking about my business and information in front of other patients and staff members that included my insurance information and why I was there. She stated that UAMS wasn't going to get paid from Medicaid or Medicare so I needed to go back to the outpatient pharmacy. I told her I had spoken to someone about this in October and that my doctor told me to follow the same steps. I told her that I had the name of the person with that information in my phone in the car,she didn't want to hear me. It makes it very hard to feel comfortable in a hostile environment. My anxiety shot to the roof. I knew what steps to follow as I had done before. I left the clinic and was asked to return by my doctor. She apologized and said that I did exactly what she asked me to do. I told the nurse who my doctor was and all she had to do was ask my doctor what was going on. But no she created a shouting match in front of others. I could barely breathe leaving the clinic. I was so upset it made feel so uncomfortable. I like my doctors at UAMS but I do not want to cross paths with this nurse again. She's unprofessional and do not care about me as a patient. There were other nurses that apologized when I returned to receive my second dose but this nurse just put her head down. It is a shame that one person can make you change and want to find a new clinic. The outpatient pharmacy apologize to me and didn't understand why this happened. The outpatient pharmacy did exactly what we did for my first shingle shot.The outpatient pharmacy called the clinic several times trying to explain what was going on but no one would answer the phone. I called from the parking lot for 45 minutes and no one answered.
Date
Jan 11, 2024Comment
The entire visit was close to 2 hours because of waiting time in the reception area and in the examination room. There must be a way to improve on the patient's wait time.
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Jan 09, 2024Comment
I love my doctor. She's very attentive and always listening and gives me what I need when I come see her and I thank her so much.
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Jan 08, 2024Comment
I'm still having the same problem no medical I needs medical
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Jan 08, 2024Comment
The major thing I didn't like is how dirty the place is compared to the other parts of the UAMS campus
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Jan 08, 2024Comment
Just keep up the good work because you'll are doing an amazing job .Thank you so much for doing your job
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Dec 06, 2023Comment
Dr. Ferrero and the entire staff at the UAMS Family Medical Center are wonderful! I trust them completely.
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Dec 06, 2023Comment
Doctor Monica Ferrero was very respectful. Explain everything and very professional.
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Oct 26, 2023Comment
The office (lobby and patient rooms included) is not clean. It seems old and run down. The LPN that did my initial intake (weight, vitals, PMH) did not even know how to enter my medications into EPIC correctly (dose, route, frequency). My provider told me that she would share mental health resources with me and then sent me home without any paper or digital resources, nor a referral for therapy like I requested. As a new patient, I wasn't even asked for any records or contact for my previous PCP who I have a long standing history with prior to moving to Arkansas.
Date
Oct 25, 2023Comment
I am still waiting to hear from doctor to go over my test results. She said she would call me! Otherwise everything else was fine.
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Oct 20, 2023Comment
Was great well Listeners no matter how you explain it and catch on fast to help you sum up what it is to get to the bottom of it way to go UAMS ?
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Oct 20, 2023Comment
Love Dr. Ferrero! She is kind, attentive and has great bedside manners. It's a pleasure having my health managed by Dr. Monica Ferrero!
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Oct 18, 2023Comment
Great experience!
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Oct 13, 2023Comment
It takes a time to get an appointment with the doctor I need. I understand having to wait but when you need answers it can be difficult.
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Oct 11, 2023Comment
Everything was done extremely well. And I recommend all my family members to Dr. Monica and UAMS Health. I have total confidence in their ability to treat me. Thank you.
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Oct 04, 2023Comment
Everyone was greAt!
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Oct 03, 2023Comment
I like when I can get the carrie I need from my doctor.
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Sep 28, 2023Comment
She's a good primary care doctor and I'm satisfied with her , she's cordial , she's knowledgeable and she's great. Thank you.
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Sep 27, 2023Comment
I was left in the waiting area for over an hour with my mom. I was told the ladies in the back forgot my mom so they moved on to someone else. Horrible experience!
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Sep 27, 2023Comment
I had to wait so long to see the Doctor
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Sep 27, 2023Comment
Contacting my provider through MyChart or over the phone is difficult and I rarely receive follow up.
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Sep 19, 2023Comment
Dr. Ferrero was wonderful and talked with me longer than i expected. I felt i could trust her and the staff to take care of me and listen to my concerns.
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Sep 14, 2023Make an Appointment With Dr. Ferrero
New patients can make an appointment by contacting the clinic directly.
Existing patients also have the option of requesting an appointment online through UAMS Health MyChart.