Family Medical Center — Helena

The UAMS East Family Medical Center provides many services for all ages.  We treat acute and chronic conditions, including asthma, diabetes, hypertension and arthritis.  Our providers are educated on the latest treatments available and will provide personalized care to you and your family members.

We are able to perform minor surgical procedures in clinic and provide adult and pediatric immunizations. Our clinic uses a local diagnostic lab and other support services.

Counties covered:

• Phillips
• Lee
• Monroe
• St. Francis
• Crittenden
• Chicot
• Desha.

Patients from Mississippi are welcome!

Affiliations

The UAMS East Family Medical Center is affiliated with Helena Regional Medical Center and with the UAMS Medical Center.

Prescription Refills

If you need a prescription refilled, please call your pharmacy, and allow us 48 hours to process. If we need to see you before we can refill a prescription, we will call you.  Prescriptions for new medicines, medicines prescribed by another doctor, controlled substances, or antibiotics will only be given during a scheduled appointment.

Opioid Policy

We do not prescribe pain medicines to anyone on a first visit to our clinic.

If you feel you need a narcotic, we will provide information on our opioid treatment program. If you agree to participate, you will be asked to sign an Opioid Treatment Agreement and we will do all we can to help you. We will ask for a urine sample on your first visit and on future visits, as needed. Our staff will monitor the Arkansas Prescription Monitoring Programs (ArPAP). To be accepted and remain in the Opioid Treatment Program, your doctor will review your past medical records, the ArPMP report, and results of your urine drug screens. You will be required to attend routine office visits and participate in the treatment plan in order to continue in the program.

We do not prescribe high risk medicines, such as Benzodiazepines, muscle relaxers or hypnotics when we prescribe opioids.

If you have any questions, please call our clinic at 870-572-6507. We look forward to taking care of you, your family, and all your healthcare needs.

What to Bring to Your Appointment

Please fill out and bring all new patient forms with you to the clinic for your first visit. We will also need a copy of your driver’s license (or another photo ID) and a copy of your insurance cards.

For your first appointment, please check in 15 minutes before your appointment time. We will need to make sure we have your correct contact information, date of birth, address, a working phone number, and email, if you have one. We will need to verify your insurance. All co-payments and deductibles are due when you check in for your appointment.

Your first visit will be your longest visit, as we will need to enter your information into our Electronic Medical Record. This visit will include a physical exam and we will go over your medical history. Please bring with you all medicines that you take (in their original bottles), including prescriptions, over the counter, vitamins, and herbal supplements.