6119 Midtown Ave.
Little Rock, AR 72205
Overall: 4.7 out of 5
(84 Ratings, 7 Comments)
All of the experiences and questions should have been rated yes mostly, not yes somewhat. Everything went well the nurse, the front end staff, the nurse practitioner were all excellent, were all courteous, respectful, and thorough. I have no complaints and I was very happy, thank you.
Scheduling continues to be a problem. I called to schedule an appointment secondary to a problem (infection). The scheduler put me down for a Mirena replacement. When I called to ask for a sooner appointment, the second scheduler saw the Mirena replacement tag so I couldn't get in sooner. I did in fact have an infection and had to wait five unnecessary days to be diagnosed and begin treatment. Ms. Zeno provided exceptional care but scheduling is an issue.
Very efficient clinic. I think Virginia Zeno is terrific and I would highly recommend her to anyone unconditionally. She's informative, professional, friendly and easy to talk to.
My provider APN Zeno is amazing. She has provided my care for years and her professional kindness is very much appreciated. I trust her 100%. She listens and answers my questions without rushing. The clinic nurses are attentive and professional. The admission / desk clerks are polite. Excellent job !!
The office itself is not very welcoming, but the staff makes up for that very nice, caring and courteous nurse & Dr. Were great.
The building was clean and spotless. Everyone from check-in to check-out were courteous. I was able to navigate through the building without getting lost.