Visiting a Patient
For Family and Friends
We encourage friends and family to stay with patients to support the healing process. Our flexible family presence policy lets you and your care team create guidelines for guests in your room. We want your family and friends to be available for you, regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, or disability.
Convenient hospital parking is provided in Parking 1, a four-level deck connected to the hospital. Entrance to this deck is underground, below the lobby entrance to the hospital.
Each time you enter the deck, you will be given a ticket. Keep this ticket in your car or on your person. As you exit the deck, you will submit your ticket and make your payment.
Fees: $1/hour, with a maximum of $7.
Example: If you park for 9 hours in the deck, you will only pay $7 when you exit.
NOTE: If you enter and exit the deck multiple times in one day, you will be required to pay each time that you exit.
Example: You enter the deck and park for 2 hours, the fee is $2. If you return and park for another hour, the fee is $1.
Weekly parking passes are available from the parking booth attendants for $10.
Free parking is available at War Memorial Stadium. A free shuttle bus runs from the stadium lot to the hospital from 4:30 a.m. to 11:45 p.m. Monday through Friday.
Parking for Outpatient Clinics and the Outpatient Pharmacy is available in Parking 3 at the corner of Capitol and Cedar Streets. This deck serves the Cancer Institute, Spine Institute, Myeloma Institute, Eye Institute and Outpatient Clinics.
Children at UAMS
Children who are supervised at all times by an adult (18 years of age or older) are welcome. Although younger children may be unable to remain with the patient for lengthy periods of time, contact with these children can be important to the patient. UAMS also has a child-friendly room on the 1st floor of the Hospital.
Children may be asked to undergo a brief health screening before entering areas such as intensive care units and those where patients need to be protected from infections.
Germ prevention is one of our top priorities for your safety and that of our patients and other family members and visitors. Frequent hand washing is one of the best ways to prevent the spread of germs and disease. Soap, water and alcohol-based hand sanitizer are available in every patient room. Hand sanitizer is also available outside patient rooms and at major building entrances.
All patient rooms, except those on intensive care units, have either a sleeper sofa or lounge chair for a family member to use overnight. A family member or friend is invited to spend the night in the hospital. Adult family members may also stay in the hospital’s overnight sleep area on the 4th floor. Phones are in this area so the care team can contact you if you are needed in the patient’s room.
Detailed information about staying overnight in the sleep room is available from the 4th floor welcome desk.
Family Resource Center
The Family Resource Center on the 1st floor of the hospital near the B elevators provides free access to computers, the internet and printers as well as a copier and fax machine. Patients and families can also make phone calls and charge mobile phones and other small electronic devices using universal chargers. The Family Resource Center also has a variety of magazines, puzzles, books, newspapers, playing cards and other diversions for patients and family members.
The center is staffed by volunteers who can:
- Help with directions
- Call for a patient educator or pastoral care consult
- Offer advice on local dining, lodging or places to visit
- Answer many other questions
The Family Resource Center is open from 9 a.m. to 4 p.m. Monday through Friday. This area is for both adults and children. To contact the Family Resource Center, call 501-526-4225.