Getting Arkansans the Help They Need
Health insurance is not required to access AR ConnectNow’s mental health professionals. If you have insurance, we will collect that information from you. You will have to pay copays and other costs not covered by your health insurance. If you do not have insurance, you will need to talk to the UAMS Financial Assistance Office. They will explain our financial assistance policy and payment plan options.
Telephone and Tele-Video Visits
Arkansans struggling with mental illness but unable to find a suitable provider and resources in their community no longer have to go lacking for professional care. AR-Connect provides assistance via telephone and tele-video virtual visits that can be accessed 24 hours a day, 7 days a week. No referral is necessary; anyone needing help will find it only a phone call away.
AR ConnectNow’s clinical team is trained to handle patients diagnosed with all forms of mental illness as well as those experiencing crisis (urgent, non-emergency) situations brought on by the recent COVID-19 pandemic, such as in health care workers.
Once screened by specially trained nurses, patients can expect to be contacted by an AR ConnectNow mental health professional within 24 business hours by phone for an intake appointment. This phone consult will include a needs assessment, behavioral health scaling measures, and virtual platform orientation. When clinical treatment is recommended, patients will be scheduled with a mental health professional for a video assessment and therapy session.